Service overview
With core competences of “professional IT service + multi-vendor joint program”, Digital China's IT service team provides enterprise at different stages of IT system development with professional services, including consultation, development, delivery, operation and maintenance.
The team insists on building service competences for application scenarios, providing customers with full stack services covering applications, data, cloud, infrastructure, etc., helping them get rid of cumbersome construction and maintenance of IT systems, and ensuring stable operation of their systems. At present, nearly 700 engineers of the team are stationed in 300+ cities across the nation.
Service process
Service catalog
Application service
| Service category | Service Life Cycle | |||
|---|---|---|---|---|
| Consultation | Development | Delivery/Implementation | O&M | |
| Data connector (Middleware) | Data interaction; application connection; application data arrangement and consultation | Connector plug-in development; application data docking & development | Deployment/joint commissioning/testing | O&M; tuning; emergency resolution |
| Ding Talk customization and privatization | Customization; security solution | Ding Talk table;(mobile terminal & PC) customization and development | Privatized design; privatized data storage; customized security control; privatized data audit; privatized network interworking; privatized functional encapsulation app; customized data interface opening | Continuous O&M |
| Mini program | Application demand consultation | Mini program customization | Development & delivery; deployment & implementation; testing | O&M; tuning; emergency resolution |
| Privatization of enterprise WeChat platform | Solution | third-party application customization and integration based on the enterprise WeChat platform | Privatization buyout/subscribed account resale; privatized deployment | Provide O&M service by year |
| Backup software | Backup system architecture and consultation (SW/HW) | / | Software deployment service for device software and operating system | Site inspection; on-site service; MA; re-maintenance on duty; patch and version upgrade; special technical man-day support |
| Security service | Security planning security integration security consulting | / | Asset measuring, penetration testing, vulnerability scanning, weak password detection, baseline verification, risk assignment code audit, API security, security strengthening | Incident response, emergency drill, on-site O&M, network protection, safety training |
| Border security (SW/HW) | Solution | / | Installation and launching, deployment & implementation, joint commissioning and test | Migration; O&M; optimization; troubleshooting; emergency; duty |
| Terminal security (SW/HW) | Solution | / | Installation and launching, deployment & implementation, joint commissioning and test | Migration; O&M; optimization; troubleshooting; emergency; duty |
| Identity and management (SW/HW) | Solution | / | Installation and launching, deployment & implementation, joint commissioning and test | Migration; O&M; optimization; troubleshooting; emergency; duty |
| Application security (SW/HW) | Solution | / | Installation and launching, deployment & implementation, joint commissioning and test | Migration; O&M; optimization; troubleshooting; emergency; duty |
| Application development, and software delivery | / | Application containerization; robotic process automation (RPA) | JIRA ; Itop ; Jenkins ; Gitlab ; Confluence ; installation and deployment | / |
| Nginx development service | / | Nginx functional module customization and development | / | |
Data service
| Service category | Service Life Cycle | |||
|---|---|---|---|---|
| Consultation | Development | Delivery/Implementation | O&M | |
| Data security (SW/HW) | Solution | / | Installation and launching; deployment and implementation; joint commissioning and testing | Migration; O&M; optimization; troubleshooting; emergency; duty |
| Data governance | Data governance | Data acquisition; data processing; data analysis; data visualization; full process customization and development of data | Data migration; installation and deployment of mainstream big data platforms | / |
| United O&M administration tool | / | (Network, storage, server, middleware, dynamic environment, air conditioning) data acquisition, analysis and visualization | / | / |
| Border security (SW/HW) | Solution | / | Installation and launching; deployment and implementation; joint commissioning and testing | Migration; O&M; optimization; troubleshooting; emergency; duty |
| Database | / | / | Software deployment including device software and operating system;* Except Oracle Appliance | Site inspection; on-site service; MA; re-maintenance on duty; patch and version upgrade; special technical man-day support |
Cloud service
| Service category | Service Life Cycle | |||
|---|---|---|---|---|
| Consultation | Development | Delivery/Implementation | Operation and maintenance | |
| Cloud security (SW/HW) | Solution | / | Installation and launching; deployment and implementation; joint commissioning and testing | Migration; O&M; optimization; troubleshooting; emergency; duty |
| Border security (SW/HW) | Solution | / | Installation and launching; deployment and implementation; joint commissioning and testing | Migration; O&M; optimization; troubleshooting; emergency; duty |
| Public cloud, private cloud, hybrid cloud | Cloud consultation; container business; DevOps& CICD | / | Cloud platform; cloud/migration; container cluster management platform | Cloud platform container cluster; platform O&M |
| DevOps Platform | / | Agile iterative product development and upgrade | / | / |
| OAM application publishing platform | / | Agile iterative product development and upgrade | / | / |
| Cloud Desktop | Product version upgrade, product expansion, system function improvement | / | Product program design; product implementation;* the above is Citrix; user training; project acceptance and document submission | Remote assistance and on-site technical support; inspection |
| Multi-cloud united administration tool | Multi-vendor cloud united administratiion | Customization of user interaction interface; customization of individual demand; Hardware resource virtualization management & scheduling | Installation, deployment and debugging | O&M; patrol; duty; troubleshooting |
Infrastructure service
| Service category | Service Life Cycle | |||
|---|---|---|---|---|
| Consultation | Development | Delivery/Implementation | Operation and maintenance | |
| Border security (SW/HW) | Solution | / | Installation and launching; deployment and implementation; joint commissioning and testing | Migration; O&M; optimization; troubleshooting; emergency; duty |
| Security | / | / | Firewall/audit/situational awareness/DDOS, vulnerability scanning installation, debugging, device relocation, hardware expansion | Maintenance; patrol inspection; version upgrade; on-site service; re-maintenance on duty; special technical man-day support |
| Load balancing | Configuration measuring; architecture design; product selection | / | Installation; commissioning; relocation; functional testing | Patrol inspection; duty; troubleshooting; version upgrade |
| Operating system | / | / | Software deployment services for device software and operating system | Patrol inspection; on-site service; MA maintenance; re-maintenance on duty; patch and version upgrade; special technical man-day support |
| Virtualization | Virtualization cluster, server architecture planning | / | Installation; debugging; data migration; configuration tuning; log analysis; hardware configuration modification hardware expansion; equipment relocation | Maintenance; patrol; version upgrade; on-site; Heavy maintenance on duty; special technical man-day support |
| Virtualization | / | / | Installation; commissioning and deployment; equipment relocation; virtualization migration | Maintenance; patrol inspection; version upgrade; on-site service; re-maintenance on duty; special technical man-day support |
| Storage | Dual-active architecture planning; disaster recovery architecture planning | / | Installation; debugging; data migration; configuration tuning; log analysis; hardware expansion; equipment relocation; hardware configuration modification;* except products of IT application innovation | Patrol inspection; on-site service; MA maintenance; re-maintenance on duty; patch and version upgrade; special technical man-day support |
| / | / | Installation; debugging; data migration; configuration tuning; log analysis; hardware expansion; equipment relocation; * except products of IT application innovation | Patrol inspection; on-site service; MA maintenance; re-maintenance on duty; patch and version upgrade; special technical man-day support | |
| Network | / | / | Installation; debugging; tuning; log analysis; Disaster recovery drill; data migration; hardware expansion; equipment relocation | Patrol inspection; on-site service; MA maintenance; re-maintenance on duty; patch and version upgrade; special technical man-day support |
| Installation; debugging; equipment relocation; hardware expansion; Network optimization;* except for wireless network equipment | Maintenance; patrol inspection; version upgrade; on-site service; re-maintenance on duty; special technical man-day support | |||
| Server | / | / | Installation; debugging; tuning; log analysis; hardware expansion; equipment relocation; data migration; hardware configuration modification; * except products of IT application innovation | Patrol inspection; on-site service; MA maintenance; re-maintenance on duty; patch and version upgrade; special technical man-day support |
| Installation; debugging; hardware configuration modification; equipment relocation; hardware expansion; log analysis; * except products of IT application innovation | Maintenance; patrol inspection; version upgrade; on-site service; re-maintenance on duty; special technical man-day support | |||
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Stock Code:000034.SZ
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