Basic Infrastructure Maintenance Service for a Public Institution - case - Digital China

Client Profile

The customer is a public institution with a large data center project system, and with years of expansion and construction, it currently faces the problem of insufficient asset sorting. The institution requires a stable and efficient operation team to ensure the continuous operation of the business with unified standards and operation and maintenance management.

Business Challenges

Asset sorting and management: The large data center project system, with years of expansion and construction, leads to difficult asset management.

Operation and maintenance team stability: A stable and efficient operation team is needed to implement unified standard operation and maintenance management.

Information system security and stability: The information system that supports business operations faces challenges in security and stability.

Solution

Digital China provides basic infrastructure maintenance services, including:

Regular patrol services for data room equipment

Establish various protection mechanisms to eliminate equipment hidden dangers

Handle emergency events to reduce the frequency of faults

Ensure the security and stable operation of the information system

Maintain sufficient spare parts on site

Solution Advantages

Regular inspection and hidden danger elimination:
Through regular patrol services, hidden dangers of equipment are discovered and eliminated in a timely manner.
Emergency event handling capability:
Capable of handling emergency events effectively, reducing the frequency of faults.
Protection mechanisms and spare parts reservation:
Establish protection mechanisms and maintain sufficient spare parts on site to ensure rapid response.

Results & Values

Improve operation and maintenance efficiency:

Enhance the operation and maintenance efficiency and response speed of the data center through professional maintenance services.

Enhance system security:

Ensure the security and stability of the information system, reducing the risk of business interruption.

Optimize asset management:

Achieve more effective asset management and sorting through maintenance services, improving resource utilization.

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