Security Operation and Maintenance Service for a People's Court - case

Client Profile

The customer is a People's Court in North China, acting as a national judicial authority, bearing the important responsibility of maintaining legal fairness and social order. The court's network system contains a large amount of sensitive case information and personal data, thus having extremely high requirements for network security. At the same time, the court needs to comply with the rules and regulations of the higher regulatory authorities and meet the relevant requirements of the level protection (level protection).

Business Challenges

Network security risk management:The People's Court's network system contains a large amount of sensitive data, requiring an effective early warning mechanism to manage and mitigate network security risks.

Equipment and policy maintenance: It is necessary to carry out routine risk investigation and policy updates for key network devices such as firewalls, routers, and switches.

Fault analysis and processing:Continuous monitoring of network and security devices is required to quickly and accurately analyze network failures and provide effective solutions to reduce system downtime.

Emergency response capability: In the event of a security incident, it is necessary to respond quickly and take effective measures to protect the court's network from further damage.

Solution

Risk management and improvement of the early warning mechanism:
Regularly investigate the risks of network devices such as firewalls, routers, and switches, and establish and optimize the early warning mechanism.
Conduct in-depth analysis and processing of faults, form self-inspection reports, and ensure timely response and handling of security incidents.

On-site operation and maintenance and emergency response services:
Provide 5x8 on-site operation and maintenance services, maintain the customer's asset inventory, and ensure the stable operation of network and security devices.
Assist users in emergency response, quickly and effectively handle security incidents found on-site.

Monitoring, inspection, and log analysis:
Implement weekly inspections of network and security devices, perform log analysis, and monitor the daily operation of information systems.
Continuously monitor to promptly identify and resolve potential network security issues.

Comprehensive reporting and documentation services:
Regularly provide reports on the handling of security incidents, weekly reports, quarterly summary reports, and annual summary reports.
Through detailed documentation services, help customers understand the state of network security, support decision-making, and process optimization.

Advantages

Comprehensive early warning mechanism:
Promptly identify potential network threats and provide 5x8 professional on-site services to ensure rapid response and problem resolution.
Emergency response assistance:
Maintain a detailed customer asset inventory, help customers better manage and use network resources.
Regular inspection and log analysis:
Provide monitoring of the daily operation of information systems, conduct in-depth analysis of system logs to prevent and identify issues.
Detailed reporting system:
Provide reports on the handling of security incidents, summary reports to help customers fully understand the state of network security.

Results & Values

Enhance network security:

Improve the security of the People's Court's network through a comprehensive early warning and response mechanism, and closely cooperate with emergency incident response to ensure rapid and effective handling when security incidents occur.

Improve system stability:

Regular equipment inspections and log analysis help prevent faults, and continuous monitoring and rapid response reduce the impact of system failures on court operations.

Compliance and decision support:

Ensure the security operation and maintenance of the People's Court comply with relevant laws, regulations, and standards, and provide various reports to help the court's management better understand the state of network security for decision support.