Security Operation and Maintenance Service for a Tier-A Hospital - Industry Cases

Client Profile

The customer is a Tier-A hospital located in North China. As an important institution for medical services, the hospital relies on advanced information technology and network systems to provide high-quality medical services and store and manage a large amount of sensitive medical data in its daily operations. Due to the high sensitivity of medical information, the hospital has extremely strict requirements for network security and needs to comply with the regulations of higher regulatory authorities and meet the relevant requirements of level protection.

Business Challenges

Compliance rectification: According to regulatory requirements and level protection standards, the hospital needs to carry out necessary rectification work to ensure the compliance of the network environment, and at the same time, needs to conduct a comprehensive inventory of the customer's network assets to meet the requirements of higher regulatory authorities and level protection standards.

Emergency response capability: It is necessary to establish and maintain an emergency response mechanism that meets the requirements of key protection and network security protection network to ensure all-weather network security monitoring and response, and to provide security awareness and technical training for relevant personnel.

Daily operation and maintenance cooperation: It is necessary to closely cooperate with the user's daily operation and maintenance work, including inspection, key protection, security rectification, and emergency drills, and to carry out regular risk assessment of network assets, manage vulnerabilities and baseline checks to ensure system security.

Solution

Network Security Compliance and Rectification

Asset Inventory: Ensure compliance with regulations and protection standards through comprehensive network asset audits.
Emergency Drills: Regularly conduct drills to establish a compliant emergency response mechanism.

Security Platform Hosting and Equipment Maintenance

24/7 Monitoring: Offer round-the-clock security platform hosting to continuously monitor network security.
Quarterly Inspections: Perform regular equipment inspections to maintain security effectiveness.

Risk Assessment and Technical Training

Quarterly Assessments: Conduct risk assessments, vulnerability scans, and baseline checks on network assets.
Staff Training: Provide ongoing security awareness and technical training to enhance security capabilities.

Daily Operations and Professional Consulting

Operational Support: Collaborate on daily maintenance, security rectification, and emergency drills.
Consulting Services: Offer expert advice on level protection, data security, and confidentiality to support network security strategy.

Advantages

Network Asset Management:
Provide a comprehensive inventory to ensure regulatory compliance and effective asset management.
Customized Security and Emergency Plans:
Tailor rectification plans and enhance emergency drills to meet level protection standards and improve incident response.
24/7 Security Monitoring:
Offer continuous monitoring and immediate response through round-the-clock security hosting services.

Results & Values

Ensure compliance and security:

Improve the compliance of the network environment, meet regulatory requirements, and ensure all-day network security to reduce the risk of non-compliance.

Enhance emergency and protection capabilities:

Strengthen staff security awareness and emergency response capabilities through regular emergency drills and security training.

Optimize risk management and operation and maintenance support:

Regular risk assessment and management, combined with technical support for daily operation and maintenance work, improve risk control and system stability.

Improve operational efficiency and professional consulting:

By outsourcing security services, customers can focus more on core business while obtaining professional solutions to security issues.