Hybrid Cloud Operation and Maintenance Service Project for an Automobile Company - Industry Cases

Client Profile:

The customer is a well-known overseas automobile company with extensive business needs and a large number of cloud resources. The company needs to effectively operate and manage more than 1500 cloud resources on Alibaba Cloud, AWS, and Azure to optimize costs and ensure secure business operations.

Business Challenges:

• Multi-cloud platform management: Managing more than 1500 cloud resources across Alibaba Cloud, AWS, and Azure.

• Cost optimization needs: Need to reduce the cost of cloud resource usage and improve resource utilization efficiency.

• Secure operation needs: Ensure the security of business in the cloud environment, dealing with security risks and vulnerabilities.

Solution

Digital China provided the following hybrid cloud operation and maintenance services for the automobile company:

• Adopting a project manager operation and maintenance team resource pool support model.

• Monitoring cloud platform usage and optimizing cloud cost.

• Database optimization and configuration adjustments.

• Formulating data backup and recovery strategies.

• Handling security risks and adjusting security configurations and vulnerability repairs during red team exercises.

• Strengthening the security baseline and improving security.

• Adjusting cloud platform resource purchase strategies to reduce resource purchase costs.

Solution Advantages

Professional team:
Providing professional services with a project manager operation and maintenance team resource pool support model.
Comprehensive monitoring and optimization:
Monitoring cloud platform usage and optimizing database configurations and costs.
Security strengthening and risk management:
Identifying and handling security risks during red team exercises and strengthening the security baseline.

Values

Cost savings:

A 25% saving on resource purchase costs and a 30% reduction in resource consumption, significantly reducing operational costs.

Security strengthening:

Enhancing system security and reducing security risks and vulnerabilities.

Operation and maintenance efficiency:

Improving operation and maintenance efficiency through optimization and policy adjustments, ensuring a 100% fault resolution rate.

Service updates:

Handling more than 3000 work orders annually and providing patch update services for more than 2000 instances, demonstrating efficient service response and update capabilities.